Overview

Position Type: Full-Time

Job Shift: Day

Education Level: Bachelor's Degree

Travel Percentage: Up to 25%

jobCategory: Corporate

Description

Centurion is proud to be a leading provider of comprehensive healthcare services to correctional facilities, state hospitals, and community mental health centers nationwide.

We are currently seeking a Software Business Analyst join our team.

The Software Business Analyst will act as the liaison between stakeholders and technical teams, ensuring that software solutions align with business objectives. The ideal candidate will analyze business processes, gather and translate requirements, and support the delivery of high-quality software products.

As a key member of the Product Management Team, you will report directly to the Product Manager. This position is a critical role in bridging the gap between business stakeholders and technical teams to ensure that software solutions meet the actual needs of the organization. They help define, analyze, and document software requirements, ensuring alignment with business objectives and user expectations.  

• Analyze current software systems and applications to identify areas for improvement or upgrade.
• Gather, document, and evaluate user requirements and business processes.
• Collaborate with stakeholders, developers, testers, and project managers to design software solutions.
• Create functional specifications, use cases, flowcharts, and other documentation.
• Recommend software enhancements and improvements for better performance and user experience.
• Support software testing and validation processes to ensure quality and compliance.
• Conduct system analysis and troubleshooting for existing applications.
• Provide training and support to end-users pre and post-deployment.
• Stay updated on emerging technologies and industry trends.
• Work closely with software developers, QA testers, and project managers to ensure successful product delivery.
• Participate in Agile ceremonies such as sprint planning, stand-ups, and retrospectives.
• Support user acceptance testing (UAT), training, and change management activities.
• Analyze and report on key performance indicators (KPIs) and metrics related to system effectiveness.
• Continuously seek process improvements and advocate for best practices in software development and business analysis.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publication; establishing personal networks; benchmarking state of the art practices; participating in professional societies
• Other duties as assigned

Qualifications

• Bachelor’s degree in a related field (e.g., Computer Science, Business, Information Systems) or equivalent experience.          
• Proficiency in using data analytics tools and methodologies to drive product decisions. Familiarity with Agile development practices and project management methodologies
• Knowledge of healthcare related regulations
• Excellent written and verbal communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences.
• 2+ years of experience as a Business Analyst, ideally in a software or IT environment.
• Strong understanding of software development life cycle (SDLC) and business analysis methodologies.
• Ability to create process maps, wireframes, and functional specifications.
• Familiarity with tools such as Jira, Confluence, Microsoft Office Suite, and diagramming tools (e.g., Visio, Lucidchart).
• Familiarity with APIs, databases, and general software architecture concepts.
• Knowledge of correctional/general healthcare standards such as HIPAA, NCCHC, HL7, ICD10, Meaningful Use preferred

• Strong analytical and problem-solving skills, outstanding interpersonal and communication abilities, and a proven ability to manage complex technology projects across functional boundaries. Experience with SQL and familiarity with agile methodologies are beneficial.